Cancer National Service Line Program Manager

Educational/Experience

Bachelor's degree and three years of relevant experience or equivalent combination. Master's degree in Health Administration, Business Administration or related field preferred. Three years' experience in project management, program management development, administration or supervisory experience required.

Essential Functions

• Manages and oversees the planning, implementation, coordination and evaluation of major projects.
• Affirms major responsibility for coordinating the successful and timely completion of the tasks within projects.
• Manages and/or implements all operational policies and procedures related to the functioning of the program.
• Prepares periodic analyses and reports reflecting progress and trends of on-going projects/programs.
• Identifies and anticipates potential issues and risks. Makes suggestions for improvement and implements as appropriate.
• Tracks, evaluates, and interprets collected financial data.
• Manages the preparation of progress reports and quality control monitoring.
• Participates in the analysis of study data and the writing of sponsor progress and financial reports.
• Drafts financial, statistical, narrative, and/or other reports as requested. Makes recommendations based on these findings.
• Assumes responsibility for the outcome of the program(s).
• Assists and supervises support personnel.
• Manages data for applicable databases to produce outcomes information for quality reporting and operational initiatives.
• Provides guidance to others.
• Designs forms, newsletters, web pages and other tools as appropriate to ensure the success of assigned projects.
• Serves as the program liaison, spokesperson and representative.
• Arranges, implements, and facilitates team meetings to achieve results.
• Attends meetings with appropriate staff and faculty as necessary to provide and gather information.
• Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
• Ensures that all aspects of the projects are conducted in accordance to the sponsor requirements, study contract and timelines.
• Ensures compliance with institutional and sponsor regulations and guidelines.

Kills/Qualifications

• Excellent oral and written communication skills.
• Previous supervisory experience.
• Solid interpersonal skills to effectively build relationships with business partners across departments and facilitate work among teams.
• Strong analytical and critical thinking skills.
• Strong PC background in computer spreadsheets systems and presentation packages.
• Skilled problem solver who can work independently.
• Ability to manage special projects, work under pressure, meet deadlines.
• Customer service orientation.
• Strong presentation skills to effectively persuade and influence in order to achieve desired outcomes with diverse clientele.

Physical Requirements

• Standing: 35%
• Walking: 65%
• Sitting: 0%
• Bending: 65%
• Reaching with arms: 35%
• Finger and hand dexterity: 100%
• Talking: 100%
• Hearing: 100%
• Seeing: 100%
• Lifting, carrying, pushing and/or pulling: 20 lbs. maximum