Campus Security Operator

About the role

The Campus Security Operator supports the safety and security of Clayton's Home Office campus by providing a professional, highly visible armed security presence and responding to security-related incidents, emergencies, alarms, and access-control concerns. This position helps maintain a safe and secure environment for Team Members, visitors, contractors, and other stakeholders while working an assigned swing shift and exercising sound judgment and independent decision-making during periods when department leadership may not be on site. The role also supports Clayton's broader safety and security objectives by contributing to security initiatives and providing assistance to other Clayton locations as business needs require.

Responsibilities

• Provides a professional, highly visible armed security presence throughout Clayton's Home Office campus by conducting routine and directed patrols of buildings, parking areas, grounds, entrances, restricted areas, and other security-sensitive locations; maintains situational awareness to identify and respond appropriately to suspicious activity, unsafe conditions, and security vulnerabilities.
• Responds to security incidents, alarms, emergencies, and requests for assistance, including medical emergencies, fire alarms, security threats, workplace violence concerns, evacuations, shelter-in-place events, lockdowns, and severe weather situations.
• Conducts preliminary investigations within the scope of the position by gathering relevant information, interviewing witnesses, identifying available evidence, establishing timelines, and escalating matters when additional investigation or response is required.
• Enforces established security policies, procedures, and access-control requirements while assisting Team Members, visitors, executives, and contractors with security-related needs in a professional and service-oriented manner.
• Exercises independent judgment during assigned swing-shift hours when department leadership is not on site, managing routine security matters and determining when incidents require escalation to department leadership, law enforcement, fire/EMS, or other emergency resources.
• Monitors and operates CCTV/video surveillance, access-control, alarm, license plate recognition, and other security technologies to support campus security operations, investigations, and incident response.
• Reviews, exports, and preserves video or other security-system evidence in accordance with established procedures to support investigations and security-related requests.
• Assists Team Members with access-control and badge-related issues; identifies security technology failures or deficiencies, performs appropriate basic troubleshooting, and escalates technical issues when additional support is required.
• Supports the testing, implementation, and deployment of new or updated security technologies and integrated security platforms.
• Provides security support to Clayton locations across the enterprise as directed, including physical security assessments, investigations, and responses to elevated security concerns at Home Centers, manufacturing facilities, and other Clayton properties.
• Assists with security projects, special events, executive visits, and other enterprise security initiatives based on business and operational needs.
• Supports the implementation and deployment of security