Campus Security Manager
Position Summary
The Campus Manager is the senior on-site security leader responsible for overseeing the operations of a specific data center campus. This salaried, client-facing role works in tandem with the District Account Manager to ensure all service-level expectations are met across the portfolio.
Key Responsibilities
- Provide direct leadership to Campus Supervisors across the data center campus, ensuring consistent adherence to site standards and operational requirements.
- Serve as one of the primary liaisons to the client, representing the field operations side of the program alongside the District Account Manager.
- Attend client meetings, respond to escalated concerns, and ensure transparent communication between the client and field teams.
- Monitor the completion and accuracy of all metrics, audits, reports, and service deliverables across each campus.
- Oversee the implementation and enforcement of post orders, escalation matrices, and other site-specific compliance protocols.
- Review and approve all corrective actions; ensure required documentation is collected and forwarded to HR in alignment with policy.
- Aid in updating and maintaining post orders and contribute to alignment of site documentation with operational reality.
- Support Training Managers and Training Coordinators by helping guide onboarding, compliance training, and continuous field development.
- Monitor campus-level staffing, training, and post-performance to identify risks, gaps, or breakdowns in execution.
- Provide mentorship and accountability to Campus Supervisors and partner with regional leadership to ensure field alignment with account goals.
- Use standard communication and reporting platforms including Outlook, Microsoft Teams, Quip, Chime, and Microsoft Forms.
Required Qualifications
- Prior experience managing multi-site security or operations teams in a high-compliance environment.
- Proven experience in directly supervising and managing a crew or group within an industry setting or in a contract security or public safety environment.
- Ability to manage a multi-shift team in a high-security, fast-paced environment.
- Proven success in a client-facing role, with the ability to represent both strategic intent and tactical performance.
- Strong written and verbal communication skills with the ability to lead through influence and accountability.
- Proficiency with Microsoft Office tools and collaborative platforms (Outlook, Teams, Quip, Forms, Chime).
- Deep understanding of service-level expectations, escalation procedures, and field compliance workflows.
- Ability to obtain a Valid certification in CPR, First Aid, and AED.
- Experience with post order development, site audits, and training integration preferred.
- Familiarity with data center environments or critical infrastructure security strongly preferred.
About Us
Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.
About The Team
Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values: Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
- Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
- Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
- Helpfulness: As part of an ongoing effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.
Benefits
- Retirement plan
- Employer-provided medical and dental coverage
- Company-paid life insurance
- Voluntary life and disability insurance
- Employee assistance plan
- Securitas Saves discount program
- Paid holidays
- Paid time away from work
Additional Information
Some populations may have the availability to access earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.