Campus Safety Officer, 3rd Shift
Widener University · Chester, PA · 2 mo ago
On-siteManagementFull-time
About the role
The position works both indoors and outdoors, averaging 40 hours per week, with shifts from 12:00AM to 8:00AM. The position reports directly to the on-duty Lieutenant.
Responsibilities
- Serve as a designated Campus Security Authority (CSA) in compliance with the Clery Act.
- Conduct proactive, high-visibility patrols by foot, vehicle, or other means to deter and detect security threats.
- Respond promptly and professionally to service calls; conduct initial investigations and resolve incidents.
- Address reports of fire hazards, mechanical malfunctions, altercations, accidents, and criminal activity.
- Inspect campus facilities to identify and report potential security vulnerabilities.
- De-escalate conflicts and disputes with professionalism and composure.
- Accurately document incidents occurring on or near campus in detailed, objective reports.
- Provide courteous assistance and serve as a point of contact for campus inquiries and concerns.
- Collaborate with local law enforcement and emergency responders when necessary.
Qualifications
- High school diploma or equivalent.
- Valid driver’s license.
- Prior experience in customer service or a security-related role.
- Strong interpersonal skills and ability to engage professionally with diverse populations.
- Proficiency in operating computers, radios, and mobile or vehicle-based equipment.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively within a team.
- Demonstrated ability to remain calm and tactful in challenging situations.
- Successful completion of background checks including PA Criminal, PA Child Abuse, and FBI clearance.
Physical requirements and/or unusual hours
- Ability to walk for extended periods and navigate stairs in various building environments.
- Capacity to patrol outdoors in all weather conditions.
- Ability to stand or sit for long durations, both indoors and outdoors.
- Must be able to lift and carry objects weighing up to 55 lbs.
- Willingness to work non-standard hours, including nights, weekends, and holidays as needed.