Campus Community-Use Coordinator

About the role

Under the supervision of the Steamboat Campus, the Campus Community Use Coordinator maximizes the campus room usage to enhance community connections and strengthen strategic partnerships utilizing the Steamboat campus. The position actively encourages community members to utilize CMC Steamboat’s rooms for meetings, events and dining and serves as a point of contact for all bookings, facility use and rental agreements and other special needs. The coordinator sets up and maintains a room usage database to strategically block off time for student activities, conferences, student recruitment activities and special events, and communicates regularly with campus leadership and key internal departments regarding room usage and special needs. The position intersects with all appropriate internal departments for scheduling, preparation and execution of community use activity on campus and provides summer conference coordination.

Responsibilities

• Plan and coordinate meetings, conferences, seminars, demonstrations, tours, and formal visits on campus; handle shift problems and deviations in accordance with established instructions, priorities, commitments and departmental goals.
• Coordinate logistical details for meetings and events including client walkthroughs, on-site support, room setups, catering coordination, audio visual services, parking/transportation, internet access, reception and tours.
• Review requirements and make recommendations for planning proposed event arrangements; identify and notify supervisor of scheduling conflicts; provide recommendations on various aspects associated with visits, conferences, seminars, or meetings.
• Manage space requests and event reservations; schedule space and respond to all inquiries in a timely manner; provide informational data sheets and/or briefings to keep supervisor up-to-date; prepare routine reports and collect and analyze data on space reservations and utilization.
• Provide general building oversight including opening and closing the facility, inspecting space for damages and cleanliness, and assisting with upkeep and organization of inventory.
• Report and resolve problems within the campus facility including emergencies, incidents, customer and building needs while following proper action and/or reporting protocols.
• Use appropriate offices to register lodging, catering, maintain regulations, directives and pertinent information on visitor(s) protocol, including local requirements and guidance.
• Conduct hourly rounds to monitor building usage, secure areas not in use, check condition of the facility and check in with student employees on duty.
• Supervise student staff on duty during their shifts; assist in hiring, training, evaluation of staff and inform supervisor of any changes that would affect visitor(s) control.
• Provide support to special projects, initiatives and events as needed; serve as point of contact for planned visitors.
• Provide primary support for prospect/donor events in Steamboat.
• Set up and execute campus facility-use database each semester (once class schedule has been finalized).
• Communicate timely and collaboratively with Steamboat faculty and staff, ensuring room conflicts are addressed proactively prior to booking and alternate arrangements made.
• Provide responsive, friendly interaction with community members and high attention to detail for all inquiries and bookings.
• Coordinate with Campus Budget Manager and Accounts Receivable Coordinator to ensure all invoices and receivables are monitored and routed through the campus budget manager and/or Accounts Receivables Coordinator; ensure all business functions align with business office and college policies and procedures; monitor budgets.
• Work closely with facilities department to support all set up, take down, and cleaning of spaces, and logistics coordination around events; support fleet/vehicle reservations and processes.
• Coordinate summer conference activity space, staffing and operations; ensure safety and security of students and facilities during activities/special events; monitor budgets; manage contract negotiation and preparation plus budget and billing; develop and provide publicity.

Qualifications

• Bachelor’s Degree and three years related experience, or equivalent combination of education and experience that provides the necessary knowledge, skill and abilities to perform the functions of the position.
• Degree in a related field and experience in public employment and/or education preferred.

Skills

• Proficiency with standard Microsoft Office software, particularly Excel.
• Ability to relate well and work effectively with multiple constituencies and audiences.
• Excellent verbal and written communication skills.
• Strong customer service orientation and commitment to team collaboration.
• Ability to read, write, speak and understand English well; read and interpret regulations accurately.
• Ability to follow directions, complete tasks timely and accurately, accept supervisory input and constructive criticism.
• Ability to work in a high-paced environment, manage stress under pressure, and multitask to meet deadlines.
• Bilingual (English/Spanish) or conversational language abilities preferred.

Benefits

• Medical, Dental, Vision, and Life Insurance
• Pet insurance
• Retirement contribution
• Tuition reimbursement
• Annual and sick time
• Mental health resources
• Healthy lifestyle benefits
• Affordable transitional housing (may be available based on eligibility and availability)
• Relocation (if applicable)

Pay

Hiring range: $55,806.40 – $62,004.80 annually ($26.83 – $29.81 hourly), depending on education and experience. Salary will be set commensurate with qualifications and in compliance with the Equal Pay for Equal Work Act.

Schedule

Position may require travel within the College district/service area, altered work schedules with evenings and/or weekend hours.