Campus Ambassador
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info.
We need to parse the job posting.
Key info:
- Job title: Service and Support Assistant 1 Non-Exempt (but we don't repeat as heading)
- Job Family: Service and Support
- Time Type: Part time
- Apply before: 11:59 PM Arizona time the day before the posted End Date. (maybe not needed? It's application instruction; we should remove application instructions. So we drop that line.)
- Minimum Qualifications: High School Diploma; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
- Job Profile Summary: Responsible for managing parking and transit, trademarks and licensing, and providing essential support for materials movement and event coordination. Delivers exceptional customer service to students, staff, faculty, and visitors, addressing and resolving issue.
- Job Description: (multiple paragraphs)
- Position Salary Range $20.00 per hour
- Essential Duties: list of bullet points (starting with Greet and acknowledge ...)
- Desired Qualifications: list of bullet points (knowledge of customer service principles...)
- Working Environment: This position is 100% outdoors. Must be able to tolerate all weather conditions including heat, rain, and cold weather. The majority of the shift will be standing and walking.
- Department Statement: description of PTS.
- Driving Requirement: This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.
- Location: Campus: Tempe
- Funding: No Federal Funding (maybe not needed)
- Instructions To Apply: remove (application instructions)
- ASU Statement etc: remove boilerplate (EEO, etc.)
- Notice of Availability etc: remove
- Relocation Assistance etc: remove
- ASU’s comprehensive benefits package: mention but not specific benefits; we should not create Benefits section unless posting actually states them. It says "ASU’s comprehensive benefits package is a key part of your total compensation." That's vague, not specific benefits. So we should not create Benefits section.
- Pay: we have salary range $20.00 per hour. So we can include Pay section with that.
- Schedule: Not explicitly given besides part time. Could infer part-time schedule but not specific hours. The rule: never create Schedule section unless posting actually states them. It only says Part time (time type). That's not a schedule detail. So we should not create Schedule section.
- Benefits: not specific, so omit.
- About the role: Could use Job Profile Summary as About the role.
- Responsibilities: Essential Duties list.
- Requirements: Minimum Qualifications.
- Qualifications: Desired Qualifications? Could be Qualifications section (maybe combine Minimum and Desired). But we have separate sections: Requirements (minimum) and Qualifications (desired). Or we could have Qualifications for desired. We'll follow typical: Requirements = minimum qualifications; Qualifications = desired qualifications.
- Skills: Could be derived from desired qualifications list (skill in establishing..., skill in understanding..., etc). But we might create Skills section if there is specific skill content. The desired qualifications list includes many skill statements. We could put them under Skills. However we must not invent sections if content is thin. The desired qualifications list is substantive; we could put them under Qualifications (desired) and maybe not need separate Skills. But we have both Qualifications and Skills sections allowed. To avoid thin sections, we could put desired qualifications under Qualifications and not create Skills. Or we could split: Qualifications = desired qualifications (knowledge, commitment, reliability etc) and Skills = skill statements. But the desired qualifications already include skill statements. Might be better to have Qualifications for desired qualifications (including knowledge, commitment, reliability, ability to work autonomously, etc) and Skills for the skill statements (skill in establishing..., skill in understanding..., etc). However the list includes both abilities and skills. Might be okay to have Qualifications for desired qualifications (including knowledge, commitment, reliability, ability to work autonomously, ability to work effectively, ability to use electronic equipment, ability to stimulate changes, ability to lead by example) and Skills for the skill statements (skill in establishing..., skill in understanding..., skill in communicating..., ability to work effectively with groups, ability to work effectively in fast/slow-paced environment). But there is overlap.
Given the instruction: "Prefer a few substantive sections over many thin ones." So better to have fewer sections. Let's decide:
- About the role (Job Profile Summary)
- Responsibilities (Essential Duties)
- Requirements (Minimum Qualifications)
- Qualifications (Desired Qualifications) - includes knowledge, commitment, reliability, abilities, skills.
- Pay (Salary range)
- Working Environment (maybe as its own section? Not in the list of allowed headings but we could incorporate into About the role or Responsibilities? The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Working Environment is not listed, but we could incorporate into About the role or Responsibilities? Probably better to include as a separate section if we can map to one of allowed headings? Not allowed. So we must not create a heading not in list. So we need to fit Working Environment content somewhere else, maybe under About the role or Responsibilities. Since it's about work conditions, could be part of About the role. We'll incorporate into About the role paragraph.
- Department Statement: could be part of About the role as well.
- Driving Requirement: could be part of Responsibilities or Requirements? It's a requirement (must have valid US driver's license). Could go under Requirements (maybe as additional). We'll add to Requirements.
- Location: Campus: Tempe - could be part of About the role.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Pay.
We must not include Benefits or Schedule.
Now we need to format:
- Use for each section heading.
- Use - for any list of duties/requirements/benefits.
- Use
for prose.
We must preserve all substantive information; do not invent or summarize away detail.
We need to extract the essential duties list exactly as given (the bullet points). Let's copy them:
From the posting:
Essential Duties
Greet and acknowledge students, staff, visitors, and faculty with a friendly warm greeting, introducing yourself, and presenting a professional image in appearance and in your communication.
Utilizes effective communication to convey help and conveys a sense of approachability.
Ensures highest quality service delivered to customers for assigned function in accordance with specified guidelines and priorities.
Applies knowledge of policies and processes to educate and inform users.
Monitors and enforces unauthorized wheels in the Walk Only Zone (WOZ).
Educates violators where possible in a positive, non-combative manner.
Interacts with the public in situations that can range from answering routine university-related questions.
Offers assistance to students, faculty, staff with questions, and direct them to helpful links.
Promote pedestrian safety.
Perform routine checks of surrounding buildings near each delta during slower periods (non-class changes).
Be flexible during daily activities with the ability to change priorities which may include and/or subject to resolution conflict with customers.
Monitor activity around assigned station in the Zone.
Encourage compliance and behavior change to cyclists and scooters in the WOZ.
- Campus Mall Enforcement.
Deploy and collect WOZ signage.
Help keep emergency access ways clear.
Observe and report any damaged ASU property such as bollards, signs, graffiti, etc.
Minor cleaning and equipment maintenance of WOZ signs and graphics.
Daily use of a computer for attendance and timekeeping.
Communicate verbally and in writing.
Staff special events and perform other duties as directed by the Program Manager.
Drives Arizona State University leased, owned or rented vehicles and carts to various ASU locations to perform work.
Note there is a dash before "Campus Mall Enforcement." and then lines start with no bullet? We'll treat each line as a list item.
We need to preserve all; we can keep them as
- items.
Now Desired Qualifications list:
Desired Qualifications
Knowledge of customer service principles and practices.
Unwavering commitment to customer service.
High level of reliability and flexibility.
Ability to work autonomously and to ask for help when needed.
Skill in establishing and maintaining effective relationships.
Skill in understanding and resolving problems in needed time frame.
Skill in communicating professionally and courteously with customers at all levels.
Ability work effectively with groups of people both internal and external to the university.
Ability to work effectively in a fast or slow-paced environment.
Ability to use electronic equipment.
Ability to stimulate changes in individual, institutional, and corporate behaviors to create a more sustainable environment.
Ability to lead by example in communicating, participating and encouraging support of the institution’s sustainability programs.
Note there is a typo: "Ability work effectively" missing "to". We'll keep as is.
Now Minimum Qualifications:
Minimum Qualifications
High School Diploma; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Now Job Profile Summary:
Job Profile Summary
Responsible for managing parking and transit, trademarks and licensing, and providing essential support for materials movement and event coordination.
Delivers exceptional customer service to students, staff, faculty, and visitors, addressing and resolving issue.
Note "addressing and resolving issue." maybe missing "issues". Keep as is.
Now we also have Department Statement etc. We'll incorporate into About the role.
Let's craft About the role paragraph(s) combining Job Profile Summary, Department Statement, Location, maybe Driving Requirement? Actually Driving Requirement is a requirement; we can add to Requirements.
Location: Campus: Tempe - we can add to About the role.
Department Statement: "Parking and Transportation Services (PTS) plays an integral role in support of the development of Arizona State University by managing the parking and commuter options on the four campuses. PTS manages a 24,000+parking inventory system-wide and strongly encourages the use of more environmentally friendly transportation options by subsidizing programs such as intercampus shuttles, carpool, car-sharing, and public transit. These services assist ASU students, faculty, and staff in traveling to, around, and between campuses. PTS also provides ambassador and bike valet services to ensure a culture of safety for all pedestrians navigating the most populated campus areas. PTS employees work in a dynamic and rapidly expanding University department and enjoy the benefits."
We'll include that.
Now About the role: combine Job Profile Summary + Department Statement + Location (Campus: Tempe). Could be multiple paragraphs.
Now Responsibilities: Essential Duties list.
Now Requirements: Minimum Qualifications + Driving Requirement (must possess valid US Driver’s license). Also maybe note "Applicant must be eligible to work in the United States. ASU will not be a sponsor for this position." That's also a requirement (eligibility). Should we include? It's substantive. Yes, we should preserve. So Requirements includes: Minimum Qualifications, eligibility to work in US, no sponsorship, valid US driver's license.
We'll put them as
for prose and maybe
for list? The eligibility and driver license are not a list but we can put as .
Now Qualifications: Desired Qualifications list.
Now Pay: Position Salary Range $20.00 per hour.
Now we need to ensure we don't include any boilerplate like EEO, etc.
Now output HTML fragment.
Let's construct:
About the role
Responsible for managing parking and transit, trademarks and licensing, and providing essential support for materials movement and event coordination. Delivers exceptional customer service to students, staff, faculty, and visitors, addressing and resolving issue.
Parking and Transportation Services (PTS) plays an integral role in support of the development
- for any list of duties/requirements/benefits.
- Use
for prose. We must preserve all substantive information; do not invent or summarize away detail. We need to extract the essential duties list exactly as given (the bullet points). Let's copy them: From the posting: Essential Duties Greet and acknowledge students, staff, visitors, and faculty with a friendly warm greeting, introducing yourself, and presenting a professional image in appearance and in your communication. Utilizes effective communication to convey help and conveys a sense of approachability. Ensures highest quality service delivered to customers for assigned function in accordance with specified guidelines and priorities. Applies knowledge of policies and processes to educate and inform users. Monitors and enforces unauthorized wheels in the Walk Only Zone (WOZ). Educates violators where possible in a positive, non-combative manner. Interacts with the public in situations that can range from answering routine university-related questions. Offers assistance to students, faculty, staff with questions, and direct them to helpful links. Promote pedestrian safety. Perform routine checks of surrounding buildings near each delta during slower periods (non-class changes). Be flexible during daily activities with the ability to change priorities which may include and/or subject to resolution conflict with customers. Monitor activity around assigned station in the Zone. Encourage compliance and behavior change to cyclists and scooters in the WOZ. - Campus Mall Enforcement. Deploy and collect WOZ signage. Help keep emergency access ways clear. Observe and report any damaged ASU property such as bollards, signs, graffiti, etc. Minor cleaning and equipment maintenance of WOZ signs and graphics. Daily use of a computer for attendance and timekeeping. Communicate verbally and in writing. Staff special events and perform other duties as directed by the Program Manager. Drives Arizona State University leased, owned or rented vehicles and carts to various ASU locations to perform work. Note there is a dash before "Campus Mall Enforcement." and then lines start with no bullet? We'll treat each line as a list item. We need to preserve all; we can keep them as
- items.
Now Desired Qualifications list:
Desired Qualifications
Knowledge of customer service principles and practices.
Unwavering commitment to customer service.
High level of reliability and flexibility.
Ability to work autonomously and to ask for help when needed.
Skill in establishing and maintaining effective relationships.
Skill in understanding and resolving problems in needed time frame.
Skill in communicating professionally and courteously with customers at all levels.
Ability work effectively with groups of people both internal and external to the university.
Ability to work effectively in a fast or slow-paced environment.
Ability to use electronic equipment.
Ability to stimulate changes in individual, institutional, and corporate behaviors to create a more sustainable environment.
Ability to lead by example in communicating, participating and encouraging support of the institution’s sustainability programs.
Note there is a typo: "Ability work effectively" missing "to". We'll keep as is.
Now Minimum Qualifications:
Minimum Qualifications
High School Diploma; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Now Job Profile Summary:
Job Profile Summary
Responsible for managing parking and transit, trademarks and licensing, and providing essential support for materials movement and event coordination.
Delivers exceptional customer service to students, staff, faculty, and visitors, addressing and resolving issue.
Note "addressing and resolving issue." maybe missing "issues". Keep as is.
Now we also have Department Statement etc. We'll incorporate into About the role.
Let's craft About the role paragraph(s) combining Job Profile Summary, Department Statement, Location, maybe Driving Requirement? Actually Driving Requirement is a requirement; we can add to Requirements.
Location: Campus: Tempe - we can add to About the role.
Department Statement: "Parking and Transportation Services (PTS) plays an integral role in support of the development of Arizona State University by managing the parking and commuter options on the four campuses. PTS manages a 24,000+parking inventory system-wide and strongly encourages the use of more environmentally friendly transportation options by subsidizing programs such as intercampus shuttles, carpool, car-sharing, and public transit. These services assist ASU students, faculty, and staff in traveling to, around, and between campuses. PTS also provides ambassador and bike valet services to ensure a culture of safety for all pedestrians navigating the most populated campus areas. PTS employees work in a dynamic and rapidly expanding University department and enjoy the benefits."
We'll include that.
Now About the role: combine Job Profile Summary + Department Statement + Location (Campus: Tempe). Could be multiple paragraphs.
Now Responsibilities: Essential Duties list.
Now Requirements: Minimum Qualifications + Driving Requirement (must possess valid US Driver’s license). Also maybe note "Applicant must be eligible to work in the United States. ASU will not be a sponsor for this position." That's also a requirement (eligibility). Should we include? It's substantive. Yes, we should preserve. So Requirements includes: Minimum Qualifications, eligibility to work in US, no sponsorship, valid US driver's license.
We'll put them as
for prose and maybe
- for list? The eligibility and driver license are not a list but we can put as
. Now Qualifications: Desired Qualifications list. Now Pay: Position Salary Range $20.00 per hour. Now we need to ensure we don't include any boilerplate like EEO, etc. Now output HTML fragment. Let's construct:
About the role
Responsible for managing parking and transit, trademarks and licensing, and providing essential support for materials movement and event coordination. Delivers exceptional customer service to students, staff, faculty, and visitors, addressing and resolving issue.
Parking and Transportation Services (PTS) plays an integral role in support of the development