Campaign Fulfilment Manager

About the role

This role is based in our Newton, MA, Washington, D.C. or New York City office.

Responsibilities

• Determine and execute strategic campaign fulfillment plans to optimize performance and efficiency.
• Configure and manage automated reporting systems to ensure seamless data flow and accuracy.
• Process campaign changes efficiently, collaborating with client services teams to set clear expectations on impact and timelines.
• Conduct quality assurance checks, monitor campaign delivery, and implement optimizations to meet performance targets.
• Generate and distribute comprehensive weekly product and performance reports to stakeholders.
• Secure proof of delivery documentation and complete month-end close tasks within established deadlines.
• Collaborate with client services teams to communicate campaign status, performance metrics, and execution updates.
• Provide timely and effective internal support by addressing inquiries and sharing order status updates with stakeholders.
• Ensure accurate weekly revenue forecasting and recognition to uphold financial integrity.

Qualifications

• 1-2 years of experience in campaign management, digital operations, or advertising operations.
• Proven ability to manage competing priorities and meet tight deadlines consistently.
• Exceptional organizational skills with keen attention to detail and accuracy.
• Strong analytical mindset with ability to interpret campaign data and identify optimization opportunities.
• Excellent collaboration skills with ability to work effectively across teams.
• Strategic thinking capabilities to develop and execute effective fulfillment plans.
• Self-motivated with ability to work independently and take ownership of deliverables.
• Experience with CRM systems, campaign management platforms and reporting/analytics platforms a plus.

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment.
• Broader impact: take up to four days per year to volunteer with a philanthropic organization.
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning.
• Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year.
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount.
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more.
• Recognition for great work, with global awards and kudos programs.

Pay

The salary range for this role is $45,000- $50,000 based on experience.

Schedule

We work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.