Call Center Supervisor
American Heritage Credit Union · Philadelphia, PA · 15 mo ago
On-siteCustomer ServiceFull-time
About the role
This position offers an opportunity to contribute to a dynamic team in a fast-paced environment. We are seeking a motivated individual who can help us achieve our goals.Responsibilities
- Develop and implement marketing strategies to increase brand awareness.
- Manage social media campaigns to engage with customers and followers.
- Collaborate with cross-functional teams to ensure alignment on marketing initiatives.
- Monitor analytics to measure campaign effectiveness and make data-driven decisions.
Requirements
- Bachelor’s degree in Marketing, Communications, or a related field.
- Minimum 3 years of relevant work experience in marketing or a closely related field.
- Strong understanding of digital marketing tools and platforms.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects simultaneously and meet deadlines.
Qualifications
- Experience with Google Analytics and other web analytics tools.
- Proficiency in Microsoft Office Suite.
- Knowledge of SEO best practices.
- Experience with email marketing platforms.
Skills
- Strategic thinking and problem-solving skills.
- Attention to detail and ability to manage multiple tasks efficiently.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
Benefits
- Competitive salary commensurate with experience.
- Flexible working hours.
- Professional development opportunities.
- Health insurance coverage.
- Employee discounts on company products/services.