Call Center Specialist PRN

Responsibilities

• The Call Center Specialist performs administrative functions to include assistance in the processes for managing patient care by monitoring referrals and connecting them to relevant health care providers.
• Organizing, facilitating, and coordinating the timely evaluation with therapist and the acceptance of patients referred for services, insurance verification and data entry.
• Answers phones at Behavioral Health Connections and takes demographic information related to the person to be assessed.
• Coordinates and processes patent documents and paperwork for patient transfers.
• Assures all required information is accurately documented within several information system programs.
• Assists Mobile Assessment Team Evaluator with commitment process, paperwork, and transfer process, if necessary.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

More information is available on our Benefits Guest Website.

Qualifications

• Education: High School Diploma/GED
• Experience Preferred: Associate Degree Preferred
• 1-3 Years Work Related Experience
• Prefer knowledge of crisis intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.