Call Center Scheduler - OB/GYN

Job Title: Call Center Scheduler Location: Las Vegas, NV Job Type: Full-Time At Hera, we believe women’s healthcare deserves higher standards where value is placed on the quality of care provided, and the best patient outcomes are achieved. We believe by focusing on data-driven and sustainable ways of optimizing outcomes within a culture that promotes evidence, collaboration and leadership we can and will achieve better healthcare for women and babies. My OBGYN, a Hera affiliate, is a medical practice in Las Vegas dedicated to providing exceptional patient care. We are committed to delivering high-quality healthcare services in a compassionate and efficient manner. As part of our team, you'll have the opportunity to contribute to improving the health and well-being of our community. We are seeking a Call Center Scheduler for heavy phone traffic. Call Center Scheduler – Heavy Phones Responsibilities: Handle heavy inbound call volumeSchedule, reschedule, and cancel patient appointmentsAssist with patient concerns related to referrals, medications, and results, delegating appropriatelyDocument all calls accuratelySupport clinic operations by ensuring patients are routed correctly Requirements: Strong communication and multitaskingExperience in a medical call center preferredAbility to work in a fast‑paced environmentMedical office experience preferred We Offer: Competitive compensation and a full benefit package. Powered by JazzHR fqptOT027J