Call Center Scheduler

About the role

About Our Client: The organization operates in the sustainable design, engineering, and consultancy sector for natural and built assets. It addresses challenges related to improving quality of life by delivering solutions that support capital and infrastructure projects on a global scale, with a presence in over 30 countries and a workforce exceeding 34,000 people.

About the Opportunity: The Senior Project Scheduler role focuses on leading the scheduling efforts for major capital projects within the organization’s client portfolio. The position is key to ensuring the timely achievement of project milestones by managing schedules, identifying risks and opportunities, and coordinating with project teams and contractors. This role contributes directly to the successful delivery of complex infrastructure projects through active schedule management and leadership.

Responsibilities

• Review, analyze, and report on baseline schedules submitted by contractors independently
• Review and analyze monthly schedule updates and fulfill reporting requirements
• Coordinate schedule update reviews with appropriate staff
• Evaluate contractors'' Time Impact (Entitlement) Analyses, report findings, and assist in negotiations of time extensions
• Maintain internal controls to ensure accurate and consistent reporting
• Lead schedule reviews and facilitate recovery planning as needed
• Oversee two junior schedulers and serve as primary schedule contact for clients, contractors, and project teams
• Proactively engage leadership and challenge scheduling assumptions to drive project outcomes

Requirements

• Over 10 years of project scheduling experience in construction
• Proficiency with MSP project schedule, Project Online, and Power Project
• Bachelor’s degree in a relevant discipline and/or professional certification such as PMP, PSP, PMI-SP, AACE, or RICS preferred
• Proven track record of successful project delivery may substitute for formal education or certifications
• Specialized skills with project/program controls software and web-based program management systems, including proficiency in P6 and MS Project
• Ability to manage multiple assignments and produce quality materials within tight time frames
• Strong facilitation, written, verbal communication, and interpersonal skills
• Experience with capital project schedules; pharmaceutical project experience is a plus

Pay

Salary range for this position is $98,000 to $147,000, with actual salaries based on experience, education, budget, internal equity, project, and location

Benefits

• Medical, dental, and vision insurance
• Employee Assistance Program
• 401(k) retirement plan
• Short-term and long-term disability insurance
• Accidental death and dismemberment insurance
• Life insurance
• Paid parental leave
• Reward and recognition program
• Optional benefits including wellbeing benefits, adoption assistance, and tuition reimbursement
• Nine paid holidays and 15 days PTO accruing annually