Call Center Sales Representative

About the role

Join Spectrum and unlock your potential with competitive pay starting at $20/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Responsibilities

• Handle inbound sales calls effectively
• Achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls
• Sell products and services to new and existing customers, identifying upselling and cross-selling opportunities
• Collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions
• Maintain product expertise and explain all products and services to customers, staying informed about competitors

Requirements

• High school diploma or equivalent
• Clear, straightforward, and professional communication with customers and colleagues
• Proven sales techniques with consistent achievement of sales goals
• Proficiency in computer and consumer electronics
• Competence in using personal computers and relevant software applications, including billing systems
• Strong verbal and written communication skills
• Effective organizational skills with the ability to prioritize tasks
• Demonstrated judgment and initiative in accomplishing job duties
• Working knowledge of cable communications products and services, including TV, internet, and telephone

Qualifications

• 2+ years call center sales experience preferred

Benefits

Our comprehensive pay and benefits package rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

Pay

The base pay for this position generally is between $00 and $00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

Schedule

Normal office environment.

Skills

• Clear, straightforward, and professional communication with customers and colleagues
• Proven sales techniques with consistent achievement of sales goals
• Proficiency in computer and consumer electronics
• Competence in using personal computers and relevant software applications, including billing systems
• Strong verbal and written communication skills
• Effective organizational skills with the ability to prioritize tasks
• Demonstrated judgment and initiative in accomplishing job duties
• Working knowledge of cable communications products and services, including TV, internet, and telephone

Benefits

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Pay and Benefits

We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $12,625.

Company Information

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Grow Your Career

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.