Call Center Sales Representative

About the role

MCI is a rapidly growing tech-enabled business services company offering CX, BPO, and XaaS solutions across various industries. We value our team members' contributions and provide a supportive environment for career growth.

Responsibilities

• Make outbound calls to potential and existing customers
• Promote and sell products or services tailored to customer needs
• Handle objections and close sales effectively
• Maintain accurate records of sales activities and customer interactions
• Follow up on leads and respond to customer inquiries
• Stay informed about product updates, promotions, and offerings

Requirements

• Must be 18 years or older
• High school diploma or GED required
• Fluent in English and Spanish (spoken and written)
• Strong sales and persuasion skills
• Excellent communication and negotiation abilities
• Ability to work in a fast-paced, target-driven environment
• Previous sales or telemarketing experience is a plus

Qualifications

• All positive, and driven applicants are encouraged to apply
• The Ideal candidates for this position are highly motivated and dedicated

Skills

• Confidence and drive
• Effective communication and negotiation
• Ability to handle objections and close sales
• Knowledge of product updates and offerings

Benefits

MCI offers a variety of benefits and incentives to support and reward our team members, including:

• Paid Time Off
• Incentives & Rewards
• Health Benefits
• Retirement Savings
• Disability Insurance
• Life Insurance
• Career Growth
• Paid Training
• Fun, Engaging Work Environment
• Casual Dress Code

Pay

Starting compensation is based on experience, and we offer a competitive compensation package.

Schedule

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.