Call Center Sales and Business Development Agent - Verizon - 8/24

About the role

OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.

Responsibilities

• Handle inbound and outbound calls with professionalism and enthusiasm
• Promote Verizon products and services effectively to meet sales targets
• Assist business customers with inquiries, billing, technical support, and account management
• Document and maintain accurate customer information and interactions
• Contribute to team goals and positive working environment
• Adhere to company protocols and compliance guidelines

Requirements

• High school diploma or equivalent required; additional education a plus
• Minimum 1 year of experience in a call center, sales, or customer service role is preferred but not required
• Excellent communication and interpersonal skills
• Strong sales orientation with the ability to handle objections and close sales
• Basic computer proficiency and comfort with CRM software
• Positive attitude, strong work eth, and team collaboration skills

Benefits

• Full-Time Hours: 40 hours per week schedule, with overtime opportunities
• Competitive hourly pay plus uncapped bonuses (6 checks per month: weekly bonus payouts plus bi-weekly hourly pay checks)
• Classroom training plus 1-on-1 support
• Daily and weekly incentives to create a fun, competitive, and rewarding environment
• Health Care Plan (Medical, Dental & Vision)
• Opportunity for professional advancement as we grow
• Diverse, welcoming culture with Employee Resource Groups
• Refer a friend and earn up to $2,000 per person