Call Center Sales Agent - Verizon - 8/31

About the role

OneTouch Direct is seeking motivated and energetic individuals to join our team as a Call Center Sales Agent for Verizon. This role combines customer service excellence with dynamic sales opportunities, offering you the chance to represent a leading telecommunications brand while supporting customers and business operations.

Key Responsibilities

• Handle inbound and outbound calls with professionalism and enthusiasm.
• Promote Verizon products and services effectively to meet sales targets.
• Assist business customers with inquiries, billing, technical support, and account management.
• Document and maintain accurate customer information and interactions.
• Contribute to team goals and positive working environment.
• Adhere to company protocols and compliance guidelines.

Requirements

• High school diploma or equivalent required; additional education a plus.
• Minimum 1 year of experience in a call center, sales, or customer service role is preferred not required.
• Excellent communication and interpersonal skills.
• Strong sales orientation with the ability to handle objections and close sales.
• Basic computer proficiency and comfort with CRM software.
• Positive attitude, strong work ethic, and team collaboration skills.

Benefits

• Full-Time Hours: 40 hours per week schedule, with overtime opportunities.
• Competitive hourly pay plus uncapped bonuses.
• Six checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks.
• Supportive environment: Classroom training, plus 1-on-1 support to get you going.
• Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment.
• Health Care Plan (Medical, Dental & Vision).
• Opportunity for professional advancement as we grow.
• Diverse, welcoming culture with Employee Resource Groups.
• Refer a friend and earn up to $2,000 per person.