Call Center Representative

About The Role

We are seeking a friendly and dependable Call Center Representative to join our Atlanta team and assist with client communication, scheduling, and event-related inquiries.

Responsibilities

• Answer incoming calls and provide helpful information to clients
• Make outbound calls to confirm appointments, schedules, and event details
• Handle basic customer inquiries and route calls to the correct team
• Update records, logs, and internal systems after each call
• Assist client services and event teams with communication follow-ups
• Maintain a positive and professional tone in all interactions

Qualifications

• Minimum requirements: High School Diploma or equivalent required
• Strong communication and active listening skills
• Comfortable speaking with clients and handling multiple calls
• Reliable, organized, and detail-oriented
• Basic computer skills and ability to learn internal systems
• Able to work in a fast-paced environment with a friendly attitude