Call Center Representative
About the role
At Bizzetta, we believe in turning possibilities into opportunities and opportunities into success. As a dynamic sales firm, we specialize in empowering businesses to achieve their goals through innovative strategies, exceptional service, and unparalleled results. We are seeking a dedicated and customer-focused Call Center Representative to join our dynamic team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support through various communication channels. As a Call Center Representative, you will handle inbound and outbound calls, resolve customer inquiries, and assist with product or service information. This position is fully on-site; applicants must live in or near Houston, TX. Immediate availability is required.
Responsibilities
- Handle inbound and outbound customer calls promptly and professionally
- Respond to customer inquiries regarding products, services, and policies
- Resolve customer issues and complaints efficiently while maintaining a positive attitude
- Document customer interactions and update account information accurately
- Provide product recommendations and technical support when necessary
Qualifications
- High school diploma or equivalent; college degree is a plus
- Excellent verbal and written communication skills
- Proven experience in a call center or customer service role
- Ability to handle high volumes of calls with professionalism and patience
- Strong problem-solving and conflict-resolution skills
Pay
Competitive hourly pay based on experience.
Schedule
Flexible scheduling depending on event needs.
Benefits
- Opportunities to gain hands-on experience in event operations and client engagement.
- Supportive, team-oriented environment with potential for future advancement.
- Fast-paced, engaging work setting where your contribution makes a difference.