Call Center Representative | Appointment Setter | 55K–75K | Tukwila

Bath Center

About the role

Bath Center is one of the fastest-growing companies in the bath remodeling industry, helping homeowners transform their bathrooms with durable, low-maintenance acrylic remodeling solutions.

Responsibilities

• Spend most of your day speaking with homeowners to confirm or reschedule existing appointments
• Schedule new appointments for the sales team with interested homeowners
• High-volume outbound dialing environment focused on qualifying homeowners and scheduling appointments
• No cold calling — all contacts are existing homeowners who have already engaged with Bath Center or requested information
• Build rapport and maintain professional communication with homeowners
• Track all interactions and update CRM records accurately
• Work closely with the sales team to support appointment success and follow-through

Requirements

• Strong communication and phone skills
• Comfortable in a high-volume, fast-paced calling environment
• Professional and confident customer interaction skills
• Reliable, self-motivated, and accountable
• Comfortable using CRM systems and basic computer tools
• Goal-oriented and performance-driven mindset

Qualifications

• Candidates often come from:
• Business Development Representative (BDR) roles
• Sales Development Representative (SDR) roles
• Inside sales roles
• Outbound sales environments
• Call center sales or customer engagement roles
• Appointment setting roles
• Customer service roles involving frequent phone communication
• Retail or hospitality roles requiring strong interpersonal communication

Benefits

• $20/hour base pay
• $55,000–$75,000 total annual earnings (base + commission)
• Performance-based commission and bonus opportunities
• Paid training
• Advancement opportunities into sales and leadership roles