Call Center Representative | Appointment Setter | 55K–75K | Tukwila
Luxury Bath · Seattle, WA · 3 mo ago
Customer Service$55k–$75k/yrFull-time
Brief Overview
Bath Center is a fast-growing company in the bath remodeling industry, dedicated to helping homeowners transform their bathrooms with durable, low-maintenance acrylic solutions. We are seeking motivated Business Development Representatives to join our team.
Responsibilities
- Spend most of your day speaking with homeowners to confirm or reschedule existing appointments
- Schedule new appointments for the sales team with interested homeowners
- High-volume outbound dialing environment focused on qualifying homeowners and scheduling appointments
- No cold calling — all contacts are existing homeowners who have already engaged with Bath Center or requested information
- Build rapport and maintain professional communication with homeowners
- Track all interactions and update CRM records accurately
- Work closely with the sales team to support appointment success and follow-through
Compensation & Benefits
- $20/hour base pay
- Total annual earnings: $55,000–$75,000 (base + commission)
- Performance-based commission and bonus opportunities
- Paid training
- Advancement opportunities into sales and leadership roles
Qualifications
- Strong communication and phone skills
- Comfortable in a high-volume, fast-paced calling environment
- Professional and confident customer interaction skills
- Reliable, self-motivated, and accountable
- Comfortable using CRM systems and basic computer tools
- Goal-oriented and performance-driven mindset
What You’ll Do
- Confirm or reschedule existing appointments with homeowners
- Schedule new appointments for the sales team with interested homeowners
- Qualify homeowners and schedule appointments
- Communicate with homeowners professionally and build rapport
- Track and update CRM records accurately
- Support the sales team's success by following up on appointments
Ideal Background
- Come from BDR, SDR, inside sales, call center sales, appointment setting, customer service, retail, or hospitality roles
- Have experience in frequent phone communication with customers
Qualifications
- No prior experience required — paid training provided
- Strong communication and phone skills
- Comfortable in a high-volume, fast-paced calling environment
- Professional and confident customer interaction skills
- Reliable, self-motivated, and accountable
- Comfortable using CRM systems and basic computer tools
- Goal-oriented and performance-driven mindset
Why Join Bath Center?
- Structured lead flow without cold calling
- Consistent scheduling support for sales team success
- Fast-paced environment ideal for strong communicators
- Opportunity to grow into sales or leadership roles within a rapidly expanding company
Application
If you are motivated, dependable, and ready to build a career in business development and appointment setting, we encourage you to apply today.