Jobs · Customer Service · Washington

Call Center Representative | Appointment Setter | 55K–75K | Tukwila

Luxury Bath · Seattle, WA · 3 mo ago
Customer Service$55k–$75k/yrFull-time

Brief Overview

Bath Center is a fast-growing company in the bath remodeling industry, dedicated to helping homeowners transform their bathrooms with durable, low-maintenance acrylic solutions. We are seeking motivated Business Development Representatives to join our team.

Responsibilities

  • Spend most of your day speaking with homeowners to confirm or reschedule existing appointments
  • Schedule new appointments for the sales team with interested homeowners
  • High-volume outbound dialing environment focused on qualifying homeowners and scheduling appointments
  • No cold calling — all contacts are existing homeowners who have already engaged with Bath Center or requested information
  • Build rapport and maintain professional communication with homeowners
  • Track all interactions and update CRM records accurately
  • Work closely with the sales team to support appointment success and follow-through

Compensation & Benefits

  • $20/hour base pay
  • Total annual earnings: $55,000–$75,000 (base + commission)
  • Performance-based commission and bonus opportunities
  • Paid training
  • Advancement opportunities into sales and leadership roles

Qualifications

  • Strong communication and phone skills
  • Comfortable in a high-volume, fast-paced calling environment
  • Professional and confident customer interaction skills
  • Reliable, self-motivated, and accountable
  • Comfortable using CRM systems and basic computer tools
  • Goal-oriented and performance-driven mindset

What You’ll Do

  • Confirm or reschedule existing appointments with homeowners
  • Schedule new appointments for the sales team with interested homeowners
  • Qualify homeowners and schedule appointments
  • Communicate with homeowners professionally and build rapport
  • Track and update CRM records accurately
  • Support the sales team's success by following up on appointments

Ideal Background

  • Come from BDR, SDR, inside sales, call center sales, appointment setting, customer service, retail, or hospitality roles
  • Have experience in frequent phone communication with customers

Qualifications

  • No prior experience required — paid training provided
  • Strong communication and phone skills
  • Comfortable in a high-volume, fast-paced calling environment
  • Professional and confident customer interaction skills
  • Reliable, self-motivated, and accountable
  • Comfortable using CRM systems and basic computer tools
  • Goal-oriented and performance-driven mindset

Why Join Bath Center?

  • Structured lead flow without cold calling
  • Consistent scheduling support for sales team success
  • Fast-paced environment ideal for strong communicators
  • Opportunity to grow into sales or leadership roles within a rapidly expanding company

Application

If you are motivated, dependable, and ready to build a career in business development and appointment setting, we encourage you to apply today.

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