Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid

Description

Competitive Pay – $21.00 - $23.65/hour + $1.00 - $2.00 shift differential for qualified hours worked
Spanish- or Portuguese-speaking applicants who are hired and successfully complete the applicable language proficiency assessment after 90 days of employment will get an additional $.75 per hour (an additional $1.50 per hour for both languages).

Perks & Benefits
An outright 5% 401(k) contribution.
Paid Time Off in a calendar year – you begin accruing immediately! 13 paid holidays per year.
Generous health benefits including 80% coverage of your medical plan premium and deductible.

Tuition reimbursement (after 1 year).

Employment at UWC counts toward Public Service Student Loan Forgiveness.

A supportive, inclusive, mission-driven workplace.

Requirements

Who This Role Is Great For
Individuals with backgrounds in social work, psychology, counseling, or human services
Experience in housing services, case management, advocacy, or call center environments
Customer service professionals who enjoy helping others problem-solve
Newly graduated candidates with relevant internship or volunteer experience

Minimum Qualifications
High School Diploma or GED plus relevant experience
Multiple positions currently available

Contact

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.