Call Center IT Technician
Group O · Roanoke, TX · 3 wk ago
HybridInformation TechnologyFull-time
Key Responsibilities
- Provide technical support for call center systems
- Diagnose and resolve hardware and software issues
- Perform routine maintenance on equipment
- Document and communicate system issues to management
Job Qualifications
- High school diploma or equivalent
- Experience with call center technology and troubleshooting
- Strong problem-solving skills
- Excellent communication skills
About Group O
Group O is a leading provider of packaging solutions for Fortune 500 companies. Founded in 1974, the company has grown to employ over 1,200 people and is recognized as one of the top Latino-owned businesses in the United States. Group O is committed to providing equal employment opportunities and maintaining a supportive work environment.