Call Center Customer Service
Overview
Join our call center team as we serve as the first point of contact for inbound calls only! You'll answer incoming phone calls in a high-volume phone queue, assisting the public with a variety of inquiries.
Key Responsibilities
- Answer incoming calls from the public
- Assist with registration questions
- Provide information about voting locations and hours
- Maintain a professional, courteous, and customer-oriented demeanor at all times
Requirements
- Excellent customer service and communication skills
- Strong attention to detail
- Ability to thrive in a fast-paced, high-volume call center environment
- Customer-first mindset and non-partisan approach
Pay
$19.00/hr
Schedule
Must have open availability for any shift between 7AM-7PM. This is a temporary position.
Required Dates
- Zoom Meeting: 9/22 @ 10:00am (link will be sent to selected candidates on 9/21)
- Start Date: 9/29 to December (Varies by call volumes)
- Training Dates: 9/29-10/6, 9:00am-4:30pm (1-hour lunch)
Benefits
Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.