Call Center Collections Representative

About

MCI is a leading provider of contact center solutions across various industries including Automotive Industry, Energy & Utilities, Financial Services, Government & Municipal, Healthcare Services, Insurance Industry, Property & Real Estate, Retail & Ecommerce, Technology Sector, and Transportation & Travel. Our service delivery locations span the United States, Canada, Central America, Europe, Philippines, and South Africa.

Services

• CX Business Process Outsourcing
• CX Technology Solutions
• Recruiting Outsourcing
• Technical Support

Qualifications

We are seeking candidates with a strong background in customer service, sales, or related fields. Experience in the contact center industry is preferred but not required. Excellent communication skills, both verbal and written, are essential. Proficiency in Microsoft Office Suite is also required.

Benefits

MCI offers competitive compensation packages, comprehensive benefits, and a supportive work environment. We value diversity and inclusion, and are committed to fostering an inclusive workplace where all employees feel valued and respected.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Hours of work vary based on the specific role and location, but typically range from 8 AM to 5 PM, Monday through Friday.