Call Center Associate (On-Call), North American Disaster Relief

About the role

We are seeking a Call Center Associate to join our North American Disaster Relief (NADR) team in Aurora, IL. Through humanitarian work, the goal and purpose of Samaritans Purse are to help people in Jesus name and share the Gospel of Jesus Christ.

Responsibilities

• Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Take inbound/make outbound phone calls to serve homeowners affected by disaster and needing communicate and minister to homeowners, keeping them informed during the application process and assisting with their requests
• Maintain a thorough knowledge of the ministry and support phone calls for other departments and areas as needed
• Other duties as assigned

Qualifications

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; and one year of related experience and/or training; or equivalent combination of education and experience
• Ability to analyze, organize, and prioritize work while meeting multiple deadlines
• Intermediate Microsoft Office suite and technology skills

Pay & Schedule

• Pay Rate: $22-28/hour
• Employment timeframe: On Call Roster as needed
• Shifts: Monday through Friday 8 am to 4:30 pm or 11:30 am to 8 pm
• Potential: Saturdays: 8 am to 8 pm; Sundays: 12 pm to 6 pm