Call Center Agent - Inside Sales Rep

About the role

Join our dynamic team of customer service professionals! We are seeking an enthusiastic Call Center Agent to join our Inside Sales Rep team. Our agents are responsible for engaging with customers to promote products and services.

Responsibilities

• Handle inbound and outbound calls to provide excellent customer service
• Prospect new leads and convert them into sales opportunities
• Manage customer inquiries and complaints effectively
• Update customer records and maintain accurate data
• Adhere to company policies and procedures

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work independently and manage time effectively
• Strong problem-solving and organizational skills
• Proficiency in Microsoft Office Suite

Qualifications

• Previous experience in a customer service role is a plus
• Experience in sales or related field is beneficial
• Passion for providing exceptional customer experiences

Skills

• Customer service skills
• Communication skills
• Problem-solving skills
• Time management skills
• Microsoft Office proficiency

Benefits

• Flexible scheduling options
• Competitive compensation package
• Professional development opportunities
• Health insurance benefits

Pay

• $15-$18 per hour

Schedule

• Variable hours to accommodate shift coverage

Benefits

• Health insurance benefits

Resources

• Job alerts via email