Call Center Agent
Limitless East Marketing · Detroit, MI · 2 mo ago
On-siteCustomer ServiceFull-time
Responsibilities
- Handle incoming customer calls promptly and professionally.
- Provide accurate information regarding products, services, and policies.
- Resolve customer complaints and issues efficiently to ensure satisfaction.
- Document all interactions and maintain detailed records in the customer database.
- Collaborate with team members and management to improve customer service processes.
Qualifications
- Excellent verbal communication and active listening skills.
- Ability to work in a fast-paced and high-volume call environment.
- Strong problem-solving abilities and a customer-focused attitude.
- Proficiency with computer systems and customer management software.