Call Center Agent

Big Brand Tire is seeking a Call Center Agent. Please complete this form to apply.

About the role

As a Call Center Agent, you will provide exceptional customer service by handling inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities

• Handle incoming customer calls in a professional manner
• Resolve customer issues and complaints efficiently
• Provide accurate product information and support
• Follow up on customer inquiries and requests

Requirements

• Excellent communication skills
• Ability to work independently and manage time effectively
• Basic computer skills, including Microsoft Office
• High school diploma or equivalent

Qualifications

• Experience in a call center environment is a plus
• Strong problem-solving and customer service skills

Skills

• Customer service orientation
• Effective verbal and written communication
• Technical proficiency with basic office software

Benefits

• Flexible scheduling options
• Health insurance coverage
• Employee discounts on products

Pay

The pay range for this position is $15.00 - $18.00 per hour.

Schedule

Shifts are typically 8 hours long, Monday through Friday, with some flexibility based on business needs.