Calibration Lab Specialist

Norbar Torque Tools, a member of the Snap-on Incorporated family of companies, is seeking a calibration lab specialist to join our team. This position will assist and aid in all calibration activities performed at Norbar US.

Responsibilities

• Perform calibrations in an efficient and correct manner in accordance with ISO 17025.
• Properly inspect all customer equipment to ensure its accurate performance and safety standards are met.
• Review and seek approval to report any deviations.
• Maintain the work process flow.
• Work with the Calibration Lab Specialist on ensuring the in-house equipment is calibrated according to the assigned calibration cycle.
• Assist in the calibration scheduling to minimize turnaround time.
• Support bi-yearly audits and compliance assessments by preparing and partnering with the Calibration Lab Specialist, Lab Manager, and Quality Manager.
• Partner with inter-departments: Operations, Engineering, Purchasing, Sales, and Customer Service.
• Address, investigate, and document any customer complaints.
• Maintain accurate records and documentation of quality control activities.
• Be an active participant in driving the service department's revenue.
• Partner with the Calibration Lab Specialist and Lab Manager to ensure the Quality Manual is up to date and in compliance with the ISO 17025 requirements.
• Maintain a professional and problem-solving mentality when addressing customer inquiries and/or issues.

Requirements

• High school diploma.
• 1–3 years of experience in a calibration, electronics, or technical lab environment.
• Basic understanding of torque tools and electronic measurement principles.
• Ability to follow detailed technical procedures with accuracy and consistency.
• Ability to work independently without regular supervision.
• Proficiency with hand tools, test equipment, and computer-based calibration software.
• Good written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Adaptable to change.

Preferred Qualifications

• Familiarity with torque calibration devices and systems.
• Associate’s degree or technical training in Electronics, Metrology, or related field.
• Experience in an ISO/IEC 17025-accredited lab.
• Working knowledge of Microsoft Excel and lab management software.
• Basic understanding of measurement uncertainty and traceability concepts.

Pay

$20-$30 per hour

Benefits

• 100% paid medical insurance and a company-funded HSA.
• Paid vacation, sick days, and paid holidays.
• 401K plan.