Cage Supervisor - Lincoln
About Ho-Chunk, Inc. & WarHorse Gaming Lincoln
Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Our mission is to provide long-term economic development for the Winnebago Tribe and job opportunities for Tribal members. WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.
Our Work Is Guided By Our Core NATIVE Values:
- Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
- Accountable – To always do what’s right.
- Team-Focused – For inclusive progress.
- Innovative – In creating solutions.
- Visionary – In our purpose and direction.
- Excellence – Through learning and performance.
Position Summary
The Cage Supervisor oversees all grave shift cage operations, ensuring compliance with internal controls, state gaming regulations, and company policies. This position supervises cage personnel, safeguards financial assets, and supports training and team development while maintaining accuracy, security, and professionalism throughout daily cash operations.
Key Responsibilities
- Supervise cage operations and personnel during the grave shift, ensuring compliance with company policies and gaming regulations
- Monitor and verify cash handling procedures, safeguarding company assets at all times
- Maintain control over currency, coins, checks, and required forms and documentation
- Review and balance cage activity, ensuring accurate financial records and reconciliation
- Assist the Cage Shift Manager with hiring, training, scheduling, and performance evaluations
- Coach and mentor team members to promote accuracy, accountability, and service excellence
- Ensure confidentiality and integrity in all transactions and recordkeeping
- Investigate and resolve discrepancies or operational issues promptly
- Provide exceptional internal and external guest service in all interactions
- Perform other duties as assigned
Required Qualifications & Experience
- Must be 21 years of age or older
- High school diploma, GED, or equivalent experience
- Three (3) years of cage or cash-handling experience, including at least one (1) year in a supervisory role
- Strong understanding of state gaming regulations and monetary transaction controls
- Excellent leadership, communication, and organizational skills
- Strong problem-solving and analytical abilities
- Proficiency in Microsoft Office Suite or related software
- Ability to secure and maintain NE Gaming License
Work Environment & Physical Requirements
- Frequent standing and walking throughout the casino and cage area
- Ability to lift up to 50 lbs. and perform repetitive cash-handling motions
- Exposure to secondhand smoke, noise, and a fast-paced gaming environment
- Frequent interaction with guests and staff requiring professional communication and composure
Schedule
This is a day shift position. Team members must be able to work varying schedules, including weekends and holidays, based on business needs.
Compensation & Benefits
- Salary Range: $25.50/hour
- Comprehensive benefits package: Federal Employees Medical Coverage, Full Insurance Coverage offerings
- 401K with Day 1 Vesting & Company Match
- Quarterly Incentive Program
- Vacation, Holiday & Sick Days
- Discounted Meal Program
Why Join This Team?
- A mission-driven culture dedicated to economic advancement and community impact
- Guided by strong NATIVE values and tribal-owned purpose
- Career stability and opportunities across diverse industries
- A collaborative work environment that encourages innovation and professional growth