Jobs · Customer Service · Indiana

Cage Cashier -Full Time (Horseshoe Hammond)

Caesars Entertainment · Hammond, IN · 1 wk ago
Customer Service$19/hrFull-time

Responsibilities

  • Service guest in a Family Style manner with high expectations of check redemptions, chip sales or redemption, negatable (check, fast cash tickets, coupons, etc.) items.
  • Logging and ensuring compliance standards and regulations are met within regards to Internal Controls regulations.
  • Verification of funds from the recycler.
  • Emptying and collecting the bin, learning and exhibiting processing the funds in the Boat Vault correctly.
  • Service guest with a smile and in a friendly manner.
  • Being present and accountable on time to relieve cashiers of their duties, within 5-7 minutes of punching the clock, ready to work.
  • Verify banks, including, but not limited to Main bank, Boat Vault, Chip/Marker Bank and Cashier window.
  • Able to close and open banks without assistance.
  • Verify, tabulate and ensure accuracy on JDU paperwork along with the F&B paperwork, while logging accurate and true numbers in the computer.
  • Pull BVD boxes and put tickets into NRT machines.
  • Work multiple areas in accordance with business needs.
  • Cashier could work multifaceted functions and must adapt to high paced business needs.
  • Be open and acceptable to change.
  • Cashier can start in one area and moved according to business deems necessary.
  • Count drawer at start of shift, verify cash amount and document according to standard procedure.
  • Issue chips, and cash gaming instruments to customers for cash.
  • Issue and receive payment of markers for customers.
  • Send paid markers to the bank.
  • Redeem complimentary checks in accordance with standard procedures.
  • Redeem chips and tokens for cash at customer request.
  • Process credit card and check transactions within standard procedures.
  • Verify and process soft count drops for Cage supplement purposes.
  • Prepare deposits to the bank.
  • Balance the drawer at the end of the shift.
  • Other duties as assigned.

Qualifications

  • Must be 21 years of age or older
  • Proficient in English verbal and written
  • Equivalent to a high school diploma
  • 9-12 months of cash handling experience is preferred
  • Flexible to work various shifts, weekends, and holidays
  • Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission, if applicable
  • Access to the vessel is required

Additional Requirements

  • Must be able to maneuver in and around work areas on casino floor and back of house.
  • Able to push and pull carts up to 75 pounds and carry up to 50 pounds of boxes filled with currency and chips.
  • Must be able to grip objects and have good finger dexterity for counting and handling currency.
  • Must be able to stand, sit, and walk for prolong periods of time (8+ hours).
  • Tolerate working in environments with secondary smoke exposure.
  • Must be physically able to crawl, bend, stoop, reach, kneel, twist, and grip items as needed.
  • Must be able to work in areas containing dust, loud noises and bright lights

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