Cage Cashier Full Time

About the Role

Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination featuring over 675 slot machines, live table games, first-class amenities, and entertainment. The property includes a AAA Four Diamond rated hotel, three bars, and two restaurants, along with an expansive music memorabilia collection.

The Cage Cashier ensures the accuracy and compliance of financial transactions for guests and team members, adhering to Iowa Racing & Gaming Commission regulations, company procedures, and internal controls. This role also promotes the Rockstar Rewards Card program.

Responsibilities

• Maintain accountability over a cashier drawer and ensure accurate recording of all transactions.
• Process transactions including cashing checks, cashier checks, slot redemption tickets, chips, and currency exchanges for customers and team members.
• Handle transactions related to Table Games, Slot activity, and Sportsbook.
• Prepare daily bank deposits and issue cash bags to non-gaming departments.
• Maintain cash and accountability of kiosk cash systems.
• Perform duties confidentially and adhere to Title 31 compliance standards.
• Encourage customers to use the Rockstar Rewards Card by explaining its benefits and usage.
• Explain the complimentary structure of Rockstar Rewards and qualification for different program levels.
• Maintain the Rockstar Rewards program database and communicate promotions.
• Perform other related duties as assigned.

Requirements

• Experience with cash handling in a customer service capacity.
• Knowledge of casino cage operations is helpful but not required.
• Ability to perform basic mathematical functions.
• Thorough knowledge of gaming control regulations, typically acquired through a minimum of six months of cashier or banking experience.
• Strong oral and written communication skills for interacting with guests and team members.

Qualifications

Physical Requirements & Working Conditions

• Ability to work in varying levels of crowds, noise, and smoke, depending on customer volume.
• Frequent bending, squatting, reaching, and twisting throughout the shift.
• Ability to remain standing for the majority of the shift and move efficiently around the casino cage.
• Capability to push/pull a drop cart as needed.
• Proficiency in using adding machines, currency counters, Jetsort, personal computers, and coin machines.

Pay

Pay range information is provided during the application process.