CAGE CASHIER
Hollywood Casino at Greektown · Detroit, MI · 2 wk ago
OTHRFull-time
About the role
Process transactions with customers related to chip transactions, check cashing, marker issuance/redemption, front-money/safekeeping issuance/redemption, coupon redemption, cash back redemption, and credit card advance issuance. This position also handles monetary transactions with all inter-departmental personnel. This is a fast-paced area requiring diversification in job responsibilities.
Responsibilities
- Issue and accept return of banks for all departments in the casino.
- Exchange currency and coin for all departments.
- Cash-out cocktail and valet employee tips.
- Sell chips to gaming guests.
- Redeem chips to gaming guests.
- Redeem coupons to gaming guests.
- Issue cage markers to gaming guests.
- Redeem cage/pit markers for credit patrons.
- Process personal checks for gaming guests.
- Process cash advance checks for gaming guests.
- Process cash back vouchers for gaming guests.
- Process jackpot payouts for slot department.
- Process all taxable documents for jackpots.
- Process chips for table fills.
- Process chips for table credits.
- Adhere to Michigan Gaming Regulation requirements.
- Secure and document all recordable transactions made with Company assets.
- Balance all paperwork associated with the department.
- Conduct themselves in a professional manner at all times.
- Exhibit excellent customer service skills.
- Perform other job duties as assigned.
Requirements
- Good communication skills.
- Understand and comply with state, federal, Company, and departmental rules, regulations, policies, and procedures.
- Ability to read, write, and communicate verbally in English.
- Ability to use adding machines, jet sorts, and computers efficiently.
- Skills in establishing and maintaining effective working relationships with team members.
- Ability to maintain confidentiality of patron information.
Benefits
Base salary is one component of our competitive Total Rewards package, which includes wellness programs designed to support team members' financial, physical, and mental well-being. Specific benefits include:
- Day-one medical coverage.
- 401(k) matching.
- Annual performance bonus.
- Paid time off earned according to local policy, increasing with length of employment.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience.