Cage Attendant (Eldorado Scioto Downs, Columbus, OH)

Responsibilities

• Ensures accurate and efficient performance of accounting activities at all locations.
• Controls unissued outlet banks and issues them to bank custodians.
• Completes required cage/club forms, paperwork, and reports as needed.
• Receives outlet banks and receipt bags from custodians and verifies cash proceeds.
• Exchanges currency, chips, and miscellaneous cash items with the casino cage and other departments.
• Receives slot and table drops from the count team and verifies their accuracy.
• Compiles required data for ticket redemption kiosks.
• Maintains ticket redemption kiosks by monitoring and reconciling tickets, cash, and coin.
• Replenishes cash and coin in ticket redemption kiosks.
• Completes full settlements on ticket redemption kiosks on a weekly and monthly basis.
• Handles fills and credits transactions with other casino departments.
• Enrolls new players after confirming they do not have a current account.
• Checks identification before all transactions.
• Safeguards confidential departmental and company records.
• Greet guests by name and assist with promotions and special events.
• Handle club promotional giveaways.
• Count and balance cash drawer and make nightly deposits.
• Sell event and lottery tickets.
• Assist in greeting busses.
• Perform other duties as assigned.

  Qualifications

  • Minimum of six months casino cage or banking experience (preferred).
  • Excellent communication skills, both written and oral.
  • Ability to write routine correspondence and speak effectively to the public, employees, and customers.
  • Results-oriented, hands-on professional with the ability to deal effectively and interact well with customers and employees.
  • Must be able to stand/walk/sit for extended periods.
  • May be exposed to working in a noisy, smoke/secondary smoke environment.
  • At least 21 years old.
  • Must be able to obtain and maintain appropriate licensing.
  • Must be able to pass a background investigation.
  • Subject to pre-employment drug screening.
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
  • Able to read and comprehend simple instructions, short correspondences, and memos.
  • Able to accurately calculate figures and perform mathematical functions applicable to business needs.
  • Able to define problems, collect data, establish facts, and draw valid conclusions.
  • Able to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Excellent customer service and building positive team spirit.
  • Previous customer service experience preferred.
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
  • Ability to lift and/or move up to 50 pounds.
  • Ability to work in a smoking and pet-friendly environment.