Cage Assistant Shift Manager - MGM Grand Detroit

The Day-to-day

• Oversees the Cage Operations team by ensuring efficient staffing, facilitating team member development and training, managing performance, and enforcing policies
• Monitors all operational areas for efficiency and effectiveness
• Escalates significant issues to the Director of Cage Operations, Cage/Credit Manager, Shift Manager, or CFO, including staffing concerns, team member relations challenges, procedural and regulatory violations, and operational or guest relations issues
• Delivers and upholds exceptional customer service by remaining attentive and responsive to guest needs

The Ideal Candidate

• Extensive experience in cash handling, auditing, and balancing large-volume cash transactions
• Excellent leadership and team management skills
• Exceptional attention to detail, accuracy and confidentiality
• Strong customer service orientation
• Over 2 years of cage cashier or related experience
• Must have a High School Diploma or GED

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!