Cafeteria Cashier - Per Diem

Mass General Brigham relies on a wide range of professionals to advance our mission as a not-for-profit supporting patient care, research, teaching, and community service. We strive to provide exceptional care and believe high-performing teams drive groundbreaking medical discoveries.

About the role

The Café Cashier is responsible for providing excellent customer service, handling cashiering duties, maintaining a clean cafeteria environment, and ensuring supplies are well-stocked. This role is essential in delivering a positive dining experience for customers.

Responsibilities

• Process customer purchases, handle cash transactions, and reconcile the register at the end of shifts.
• Stock and replenish cafeteria items (e.g., coffee, cooler items, salad bar supplies) according to department standards.
• Maintain cleanliness and sanitation of dining areas, servery, tray return areas, and cafeteria equipment.
• Prepare and break down catering orders as needed.
• Uphold HACCP and cash handling standards.
• Address customer needs and resolve issues with a friendly and positive attitude.
• Report concerns, discrepancies, or shortages to the supervisor.
• Actively contribute to achieving department goals for customer satisfaction.
• Attend meetings, training, and in-services as assigned.

Requirements

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to multitask and maintain a clean, organized environment.
• Basic math skills and cash handling experience preferred.

Skills

• Adheres to all I C.A.R.E. Standards.
• Must be able to read menu items in English.
• Must be able to communicate in English with customers.
• Must have basic arithmetic skills: ability to count cash, make change, add/subtract.
• Must be able to use a calculator.
• Independent judgment required.
• Must be able to juggle multiple tasks in a fast-paced environment.

Physical Requirements

• Standing: Frequently (34-66%)
• Walking: Frequently (34-66%)
• Sitting: Occasionally (3-33%)
• Lifting: Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying: Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing: Occasionally (3-33%)
• Pulling: Occasionally (3-33%)
• Climbing: Occasionally (3-33%)
• Balancing: Frequently (34-66%)
• Stooping: Occasionally (3-33%)
• Kneeling: Occasionally (3-33%)
• Crouching: Occasionally (3-33%)
• Crawling: Occasionally (3-33%)
• Reaching: Occasionally (3-33%)
• Gross Manipulation (Handling): Frequently (34-66%)
• Fine Manipulation (Fingering): Frequently (34-66%)
• Feeling: Constantly (67-100%)
• Foot Use: Rarely (Less than 2%)
• Vision - Far: Constantly (67-100%)
• Vision - Near: Constantly (67-100%)
• Talking: Constantly (67-100%)
• Hearing: Constantly (67-100%)

Pay

$18.26 - $27.13/Hourly

Schedule

• Employee Type: Per Diem
• Work Shift: Rotating (United States of America)
• Work Location: 1153 Centre Street