Cafe Shift Leader

Specific Responsibilities

• Deliver café’s positive financial results in accordance to budget.
• Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
• Train and develop co-workers for the responsibilities of their jobs, ensuring a high level of their overall performance.
• Delegate specific responsibilities using Café Functional Architecture Model.
• Ensure the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
• Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
• Perform other duties or projects as assigned.

Requirements

• Educational Qualifications: College degree in a business-related field and/or a minimum of 6 months work experience in a hospitality setting and/or a supervisory role.
• Technical Skills: Proficient skill level for POS and computer programs.
• Mathematical Skills: Knowledge of basic mathematics for business usage.
• Physical Abilities: Availability and flexibility for schedule that includes evenings, weekends and holidays. Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Linguistic Abilities: Ability to see, read and write in English.
• Training: Completed Colectivo Café training programs – Register, SB, 300 level bar certification, New Hire Orientation.

Wage and Benefits

The wage includes an average tip of $6.50 per hour. Tip amounts are not guaranteed. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service.