Café Manager - Tatte Hingham

Key Responsibilities

• Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences
• Bring Tatte's Brand Purpose, Mission, and Values to life while upholding all company policies
• Support execution of operational standards, food safety, product quality, and service excellence
• Lead shifts by deploying team members, managing operations, and providing real-time coaching and feedback
• Navigate guest and team member concerns professionally and effectively
• Support onboarding and ongoing development of new team members through company training programs
• Maintain strong knowledge of products, ingredients, allergens, and food safety practices
• Complete administrative responsibilities including cash management, ordering, time clock verification, and safety audits

Essential Functions / Working Conditions

• Ability to work a flexible schedule based on business needs, including days, nights, weekends, and holidays
• Ability to work 10+ hour shifts at least four shifts per week
• Ability to stand, sit, squat, and walk for extended periods of time
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Consistent and punctual attendance
• Ability to remain calm and lead effectively during high-volume periods

Qualifications & Experience

• Minimum 6 months of supervisory experience in a restaurant, café, or hospitality environment
• Excellent verbal and written communication skills
• Knowledge of restaurant operations and station setup
• Strong attention to detail
• Ability to work collaboratively in a team environment
• Preferred proficiency in Microsoft Office including Word, Excel, and Outlook
• Experience with UKG/UltiPro, Toast POS, CrunchTime, and TeamworX
• Proficiency in ServSafe, Allergen, and ChokeSaver certifications