Cafe Manager

About the role

The LifeCafe Lead is responsible for the overall operations and performance of a LifeCafe location, typically operating at lower monthly revenue volume. This hands-on leadership role ensures high-quality execution of menu items, team development, financial accountability, and outstanding member experiences. The LifeCafe Lead models business ownership by actively managing daily operations, driving results, and cultivating a strong team and service culture.

Responsibilities

• Works in “The Zone” the majority of the time, modeling execution, pace, food quality, and hospitality standards while leading the team in real time
• Oversees front-of-house and back-of-house operations, including inventory, scheduling, payroll, and adherence to all LifeCafe systems and policies
• Manages key business drivers such as food and labor costs, tracks performance metrics, and takes action to meet financial goals
• Hires, trains, and develops team members, providing on-the-floor coaching and supporting a positive team culture
• Maintains a clean, safe, and compliant environment by proactively monitoring cleanliness, food safety, and security standards

Requirements

• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Experience managing food service operations and leading a team
• Strong understanding of labor management, cost controls, and guest experience metrics
• High School Graduate or equivalent
• 2 years of management and leadership experience or a college degree in culinary, business
• Experience with fast casual restaurant or full service experience

Qualifications

• ServSafe (or equivalent)
• Alcohol Safety Certification (where applicable)
• CPR/AED certification within 30 days of hire

Preferred Qualifications

• Culinary, hospitality, or business coursework or degree
• Strong systems orientation and ability to follow through on operational processes
• Experience driving operations and financial performance in a fast-paced environment
• Prior or current business owner experience