Cafe Manager | Beverly Hills

Responsibilities

• Create a positive, high-performing culture
• Manage schedules, payroll, and attendance
• Address performance issues with care and consistency
• Deliver exceptional food, beverage, and hospitality standards
• Maintain inventory, ordering, and operational compliance
• Lead by example on the floor
• Keep cafés clean, safe, and running smoothly
• Maintain company standards across all areas of the business
• Execute new launches, initiatives, and operational changes
• Drive sales, profitability, and customer satisfaction
• Build strong connections within the local community
• Continuously improve performance, processes, and team results

Qualifications

• 4+ years of experience managing single-unit operations in high growth hospitality and/or retail brands
• Experience managing large hospitality teams
• Experience managing inventory and supply chain ordering

Skills

• Passion for excellent customer service and hospitality
• Ability to perform under pressure and time constraints
• Excellent organizational skills
• Highly effective interpersonal and communication skills
• Able to create workflows, systems and processes that support a dispersed team
• Able to delegate and follow up effectively
• Capable of using emotional intelligence and conflict resolution skills to create a welcoming workplace
• Able to develop different levels of staff on leadership, hospitality, product and service quality expectations
• Willingness to collaborate across departments and teams
• Able to troubleshoot and problem solve, prioritizing around urgency

Attributes

• Hands on and highly action-oriented
• Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
• Positive, enthusiastic and results driven
• Passionate people leader and developer
• Interested in continuous personal growth

Benefits & Perks

• $75,000-$85,000 annual salary
• 15 days of paid annual leave (on top of company-observed holidays and sick time)
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag