Café Coach - Scottsdale Fashion Sq

About the role

Do you find your purpose in empowering others and leading high-performing teams? As a Café Coach, you are the driving force behind Capital One’s mission to change banking for good. We’ve broken the mold of traditional banking - you won’t find your team behind teller lines, and you won’t be managing from a back office. Instead, you’ll lead from the front, right on the floor, cultivating an inclusive culture centered on every customer, every time. In this role, you will act as a trusted mentor and strategist for a team of Café Ambassadors - high-end service specialists who bridge the gap between digital banking and human connection. You aren't just managing a location; you’re building a community by bringing Capital One’s mission to life within a vibrant, welcoming hub. This isn't just a management job - it’s leadership with a mission. Because we’ve removed the pressure of