Caesars Sportsbook Ticket Writer - Full Time (Harrah's Laughlin)

About the Role

Caesars Sportsbook, America's leading sports book provider, has an immediate opening at its Sportsbook at the Harrah's Laughlin Casino in Laughlin, NV. By providing a high level of customer service to both regulars and "novice bettors", you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

Responsibilities

• Provide a top tier Caesars Family Style Service that encourages customers to come back repeatedly
• Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
• Become familiar with our betting options and be able to strike up conversations with customers regarding those options
• Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
• Be a positive team member and work collaboratively with other team members and your leadership team
• Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
• Other duties as assigned

Qualifications

• Must have basic computer knowledge (Email, MS Excel, internet, etc.)
• Show me the money! Must have a minimum of 1 year of cash handling experience in a work setting
• H.S. Diploma, GED, or equivalent preferred
• 21+ years of age or older
• Must be able to obtain Nevada Gaming License
• Hospitality experience is a must

Benefits

• Earn Your Bachelor's Degree for FREE through Caesars Entertainment & our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People‑First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long‑term financial goals
• Caesars Entertainment's Signature Family‑Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

This response is AI-generated, for reference only.