Caesars Sportsbook Ticket Writer - Full Time (Harrah's Laughlin)

Job Description Join the Caesars Entertainment Family Why Harrah’s & Tropicana Laughlin Are the Employer of Choice! At Harrah’s & Tropicana Laughlin, our Engineering Team keeps the property running smoothly—ensuring comfort, safety, and reliability for every guest and team member. When you join our team, you’re stepping into a company that values craftsmanship, teamwork, and exceptional service. What Sets Us Apart Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partnersStudent Loan Debt Assistance to help lighten your financial loadA People‑First Culture where every team member is valuedAffordable Medical, Dental & Vision Plans with flexible options401(k) with Company Match to support your long‑term financial goalsCaesars Entertainment’s Signature Family‑Style Service that makes our workplace feel like homePaid Time Off so you can rechargeExclusive Discounts on hotel stays, dining, entertainment, retail, and more Sportsbook Ticket Writer – Harrah’s Laughlin Summary Caesars Sportsbook, America's leading sports book provider, has an immediate opening at its Sportsbook at the Harrah's Laughlin Casino in Laughlin, NV. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Responsibilities Provide a top tier Caesars Family Style Service that encourages customers to come back repeatedlyDon't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control boardBecome familiar with our betting options and be able to strike up conversations with customers regarding those optionsWork to resolve customer disputes/complaints and escalate to direct supervisor when neededBe a positive team member and work collaboratively with other team members and your leadership teamEnsure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standardsOther duties as assigned Qualifications What You Will Need Must have basic computer knowledge (Email, MS Excel, internet, etc.)Show me the money! Must have a minimum of 1 years of cash handling experience in a work settingH.S. Diploma, GED, or equivalent preferred21+ years of age or older Must be able to obtain Nevada Gaming LicenseHospitality experience is a must About Us At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence. We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it. Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.