CAD PLM ADMINISTRATOR 1 - ONSITE

Essential Functions

• Demonstrate commitment to and leadership of environmental health and safety principles, policies and procedures.
• Contribute to the company standards on high integrity, safety, fair and equitable treatment and a positive work environment.
• Provide adequate support, training and development to team members to continuously improve Safety, 6S, Quality, Delivery and Productivity.
• Other responsibilities as deemed appropriate or necessary by management.

System Administration

• Administer and support SolidWorks Design and SolidWorks PDM Professional environments.
• Affiliate with administration and support of the SolidWorks Manage environment.
• Perform user setup, permissions management, and license administration.
• Configure workflows, data cards, variables, and lifecycle states.
• Maintain vault structure, templates, and metadata standards.
• Affiliate with IT with server maintenance, backups, and software upgrades.

SQL & Database Development

• Develop and maintain SQL queries, stored procedures, views, and reports.
• Support Manage dashboards and reporting through SQL customization.
• Troubleshoot database performance and data integrity issues.
• Affiliate in data migration and cleanup initiatives.

User Support & Service Desk

• Respond to and resolve service desk support tickets.
• Troubleshoot CAD, vault, and workflow issues.
• Escalate complex issues appropriately.
• Maintain support documentation and resolution logs.

Documentation & Training

• Write and maintain work instructions and process documentation.
• Conduct end-user training sessions (group and 1:1).
• Affiliate in new user orientation for engineering systems.
• Develop basic training materials and reference guides.

Process Support

• Support workflow improvements.
• Affiliate with change management and release process administration.
• Help maintain data governance standards.

Required Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Systems, or related field preferred, or a combination of related experience, education and/or training to sufficiently and successfully perform the essential functions of the job.
• 2+ years supporting SolidWorks Design and SolidWorks PDM Professional.
• SQL programming experience (queries, joins, views, stored procedures).
• Experience writing technical documentation.
• Strong troubleshooting skills.
• Ability to conduct user training sessions.
• Demonstrated ability to work in accordance with our Company Values.

Preferred Qualifications

• Experience with SolidWorks Manage.
• Microsoft SQL Server administration exposure.
• SolidWorks Design Associate (CSWA).
• SolidWorks PDM Associate (CSWA-PDM).