Cactus Wellhead - Inside Sales - Branch

Essential Functions, Roles, and Responsibilities

• Promptly enter sales orders in Syteline.
• Use independent judgment in managing the utilization and inventory control of customers’ property to ensure the best financial outcome for the customer.
• Perform same-day source planning on hook up and/or additional customer requirements, reducing customers’ financial impact.
• Ensure the accuracy of open sales orders (commercial and technical), published customer discounts or net pricing, and that orders do not maintain obsolete or invalid part numbers or customer requirements.
• Verify that quotes submitted by Corporate Sales are technically accurate.
• Prepare daily reports and monitor dates according to actual customer requirements using the most recent information available.
• Establish strategic relationships with new and existing customers.
• Provide management reports on sales activity, sales forecasts, and other quantifiable sales objective measurements.
• Seek and identify substitutions for quoted equipment, not on hand/inventory.
• Utilize excess or slow-moving inventory within standard operating procedures.
• Communicate changes and/or cancellations to customer requirements and delivery issues to the supply chain and Supervisor to ensure that the customer specifications and deadlines are met.
• Maintain rig board to allow visibility of current customer requirements by active rig, equipment type, state of preparedness, and expected ship date.
• Proactively pursue compensation for expediting costs incurred through sales before manufacturing or shipping.
• Provide input and assistance to other functional areas to improve processes and customer satisfaction.
• Keep abreast of new products, specifications, industry trends, competitor strengths, and weaknesses.

Requirements

• Bachelor’s Degree or four to six years related experience and training; or equivalent combination of education and experience.
• No certifications, licenses, or registrations required.

Job Knowledge, Skills, Abilities

• Working knowledge of drilling/production and equipment.
• Intermediate Computer Skills.
• Intermediate Language Skills.
• Intermediate Mathematical Skills.
• Intermediate Reasoning Ability.

Supervisory Responsibilities

This job has no supervisory responsibilities.