Cache Valley Assisted Living Resident Care Coordinator

About the Role

The Resident Care Coordinator (RCC) is a supervisory position responsible for overseeing the well-being of residents in an assisted living community. This role ensures the smooth operation of the community, including the training and supervision of direct care staff, compliance with assisted living regulations, and coordination of resident care services.

Responsibilities

• Coordinate resident assessments, semi-annual evaluations, and Resident Service Plan implementation on admission day, every 6 months, or upon significant change.
• Provide on-the-job training and supervision of direct care staff.
• Assess potential residents for appropriateness of placement.
• Communicate with the Administrator regarding resident/family issues, concerns, or questions.
• Ensure community compliance with assisted living rules and regulations pertaining to resident care.
• Maintain positive working relationships with residents, families, staff, and the broader community.
• Administer emergency first aid when needed.
• Hire, train, and develop new staff, including scheduling CNAs to ensure complete shift coverage.
• Monitor resident care needs and coordinate related services.
• Assist the RN in training medication technicians and auditing the medication administration program.
• Address resident and family concerns and respond to special needs or requests.
• Act as a community liaison for care providers.
• Create, implement, and update resident service plans as appropriate.
• Assist residents with activities of daily living (ADLs).
• Coordinate with pharmacies for medication needs, refills, and new orders.
• Report changes in resident condition, incident reports, and medication errors to the RN and Administrator.
• Attend weekly department head meetings and assist with monthly in-services.
• Assist in ensuring compliance with assisted living regulations.
• Perform other duties as assigned.

Requirements

• Must be 18 years of age or older.
• Must possess a current CNA license.
• Prior work experience in caring for the elderly.
• At least 2 years of caregiving experience in an assisted living community or other healthcare setting.
• Current CPR and First Aid certification; food handler's permit; recent TB test or obtain within two weeks of hire.
• Ability to read, write, and communicate effectively in English with residents, family members, and staff.
• Ability to read and understand facility policies and comply with them.
• Must pass a background check; no felony convictions or substantiated findings of abuse that would preclude employment in this setting.

Skills

• Strong leadership and team motivation skills.
• Exceptional eldercare and customer service skills.
• Excellent organizational and communication abilities.
• Ability to lift residents (up to 40 lbs.) and perform physical tasks as required.
• Knowledge of universal precautions and exposure to blood/bodily fluids.

Pursuant to State of Utah regulations, individuals with certain criminal convictions or substantiated findings of abuse may not be eligible for hire.