Cabinetry Service Technician

Essential Functions

• Perform service or warranty repairs, adjustments, or replacements as needed to satisfy customer requirements.
• Develop working knowledge of Maestro and other AWC electronic tools.
• Develop extensive product knowledge.
• Determine through inspection if necessary the extent of a warranty or service issue as requested by customer service.
• Perform installations if necessary.
• Repair, replace or adjust countertops.
• Repair, replace or adjust cabinets.
• Assist in warehouse as needed.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

• High school diploma or GED, some college courses beyond high school preferred.
• 1 to 3 years experience with cabinet installation and repair preferred.
• Ability to build effective business relationships and work effectively with all levels of employees within AWC and its customer's organization and the public.
• Excellent reasoning ability and decision-making skills.
• Excellent communication skills.
• The ability to act as a team player.

Physical Demands

• Sit, stand and walk.
• Talk and hear.
• Use hands to finger, handle, or feel and reach with hands and arms.
• Lift and move a minimum of 75 pounds.

Working Conditions

• Typical office and construction site environment.
• Noise level is moderate to high.
• Significant travel around town is required.
• Work shifts may vary from standard business hours.
• Occasional weekend work and extended evening hours is required.