C Shift DC Training Coordinator

About the Role

The DC Training Coordinator is responsible for maintaining accurate training records, ensuring audit readiness, and supporting training governance across Distribution Center Operations. This role resides within the Training Department and serves as a key control point for documentation accuracy, training validation, and standard work integrity. The DC Training Coordinator applies Good Documentation Practices (GDP) to ensure training records, evaluations, and standard work materials are complete, accurate, and audit-ready at all times.

The role conducts post-training evaluations to verify competency, adherence to standard work, and training effectiveness. It also involves authoring, reviewing, and maintaining Standard Work Instructions (SWIs), requiring fluency in written and spoken English to clearly document processes, safety requirements, and execution standards. The DC Training Coordinator assists Distribution Center Operations while maintaining primary accountability for training records, evaluations, and standard work accuracy, and supports labor measurement and continuous improvement initiatives.

Responsibilities

• Training Records & Audit Readiness (25%):
  • Maintain accurate, complete, and compliant training records in accordance with Good Documentation Practices (GDP).
  • Ensure documentation is audit-ready at all times and proactively address gaps, discrepancies, or compliance risks.
• Training Evaluations & Competency Verification (40%):
  • Conduct post-training evaluations to verify associate competency, adherence to standard work, and training effectiveness.
  • Document evaluation results and communicate findings to Training and Operations leadership as appropriate.
• Standard Work Instruction (SWI) Development (40%):
  • Author, review, and maintain Standard Work Instructions to ensure processes are clearly documented, current, and aligned with operational execution.
  • Ensure SWIs meet documentation standards and are written clearly in English for consistent understanding and use.
• Engineering Support (10%):
  • Provide engineering support through labor measurement activities, including MOST-based time studies, to assist with labor standards, productivity analysis, and process optimization.
  • Support User Acceptance Testing (UAT) for systems, tools, or process changes by validating functionality, usability, and alignment with standard work and training requirements.
• Continuous Improvement Support (10%):
  • Support continuous improvement initiatives through process observation, data collection, root cause analysis, and validation of improvement actions in collaboration with Operations and functional partners.
• Operational Support (15%):
  • Assist Distribution Center Operations while maintaining primary responsibility for training documentation, evaluations, and standard work accuracy.

Requirements

• Education/Certifications:
  • High school diploma or equivalent required.
  • MOST certification required within one (1) year of starting in the role.
  • Lean or Continuous Improvement certifications preferred.
  • Six Sigma certification (Yellow Belt or higher) preferred.
• Work Experience:
  • Experience in distribution center or warehouse operations.
  • Experience maintaining training records and documentation in a regulated or audit-driven environment.
  • Experience conducting training evaluations or competency assessments.
  • Experience authoring or maintaining Standard Work Instructions or procedural documentation.
  • Experience supporting process improvement or operational analysis initiatives.
• Skills/Competencies:
  • Strong working knowledge of Good Documentation Practices (GDP).
  • Ability to read, write, and clearly communicate in English; bilingual (English/Spanish) preferred.
  • Ability to accurately document processes and standards.
  • Strong attention to detail and documentation accuracy.
  • Ability to interpret and apply standard work consistently.
  • Strong observational and analytical skills.
  • Ability to collaborate effectively with Training, Operations, and functional partners.
  • Ability to manage multiple priorities in a fast-paced operational environment.
  • Proficient in Microsoft Office or similar documentation tools.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The noise level in the work environment is usually moderate. The employee may be exposed to different weather elements.

Pay

$24.13 - $27.16 per hour. The salary range reflects the estimated minimum and maximum target for new hire salaries for this role in the US Midwest Distribution Center. Individual pay will be determined by location and additional factors, including job-related skills, experience, and relevant education or training.