Buyer/Planner

pc/nametag® is proud to be a 5-time recipient of Madison’s “Top Workplaces” Award and part of Avery Products Corporation. We offer the best of both worlds: the close-knit culture of a growing 90+ person team, backed by the stability and resources of a global organization.

About the role

We’re looking for a highly organized and customer-focused Buyer/Planner to join our operations team. In this role, you’ll help manage purchasing, inventory planning, production coordination, and supplier relationships to ensure our customers receive high-quality products accurately and on time. If you thrive in a fast-paced environment, enjoy problem-solving, and like balancing multiple priorities while working cross-functionally with teams across the organization, we’d love to hear from you.

Responsibilities

• Manage drop-ship and make-to-order fulfillment from purchase order through customer delivery
• Process and monitor purchase orders, sales orders, production orders, receipts, and inventory transactions within ERP/MRP systems
• Analyze inventory levels and demand forecasts to manage replenishment purchasing and maintain service levels
• Partner with Sales, Customer Service, Production, Product Management, Art, and Suppliers to ensure smooth order execution
• Manage rush requests, order changes, shipment tracking, backorders, and production timelines
• Source and price special-order or custom products to support customer needs and revenue opportunities
• Coordinate internal production schedules and maintain accurate ERP production data
• Monitor supplier performance and resolve delivery, quality, billing, or service issues
• Support inventory accuracy initiatives and verify incoming materials meet quality standards
• Assist with new product setup and product development activities
• Investigate inventory, production, and order discrepancies and help implement solutions
• Develop working knowledge of bills of materials (BOMs), costing, and margin expectations
• Contribute to continuous improvement initiatives that enhance operational efficiency and customer satisfaction
• Build strong relationships with internal teams, suppliers, and customers

Requirements

• 3–5 years of experience in purchasing, planning, supply chain, operations, or related roles
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent communication and interpersonal skills
• Customer-service mindset with strong follow-through and problem-solving abilities
• Strong analytical skills and attention to detail
• Ability to work effectively in a collaborative team environment

Preferred Qualifications

• Bachelor’s degree in Supply Chain, Business, Operations, or related field (or equivalent experience)
• Experience with purchasing, inventory planning, production planning, or supply chain coordination
• ERP/MRP system experience
• Strong Microsoft Office skills, particularly Excel and reporting tools
• Promotional products industry experience is a plus

About Us

At pc/nametag, we believe meaningful connections are created through shared experiences. We help event planners, businesses, and organizations create memorable events through customizable identification products including name badges, ribbons, lanyards, and event supplies. Our employees are our greatest asset, and we’re committed to supporting your growth, development, and work/life balance.

Benefits

• Competitive pay
• Comprehensive benefits including health, dental, and 11 paid holidays
• 401(k)-match program
• Paid time off starting at 16 days per year
• Gainshare bonus plan based on company success
• Hybrid work environment for work/life balance
• Professional development opportunities
• Team events including catered lunches, happy hours, themed dress-up days, and team outings