Buyer/Inside Sales

Purchase Responsibilities

• Purchasing Materials: Based on job specifications, read and analyze documents to successfully administer online order systems.
• Order Management: Consolidate requests, check pricing and discounts, and ensure accurate and timely placement of orders.
• Addressing Inquiries: Promptly address any inquiries related to orders, including shipment dates, freight type, material handling, and other related questions.
• Communication with Vendors: Maintain constant communication with vendors to expedite the shipping of materials and meet shipping and receiving expectations.
• Order Acknowledgements: Process order acknowledgments, verify product correctness, ensure quantity accuracy, verify pricing, and ensure invoice compliance.
• Customer Service: Communicate estimated times of arrival (ETAs) every step of the way to provide customers with a great experience.
• Customer Satisfaction: Communicate daily with the dispatch group to address any issues that may negatively impact customer satisfaction, proactively identifying and resolving potential concerns to ensure high customer satisfaction.
• Quotes: Send quotes to customers and understand how to work them up. Follow up and turn quotes into sales.

Requirements

• Bachelor's degree preferred, but not required
• Computer proficiency required, including strong background in Microsoft Office Suites
• Good organizational skills, problem-solving abilities, strong attention to detail, self-motivation, and aptitude for math
• Excellent communication skills to interact professionally with contacts, internal and external, at all levels, and a high sense of urgency
• Technical purchasing in the door, hardware, or security industry a plus, but not required
• Procurement background helpful, but not required

Benefits

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company-paid: Life insurance, short-term disability, & long-term disability