Butler

Duties And Essential Functions

• Be the owner/resident’s liaison between all aspects of the association.
• Respect all owner/residents’ privacy, information, perspective, priorities, times, and resources.
• Maintain a warm and friendly demeanor at all times.
• Attend to owner/resident’s personal and domestic needs including, but not limited to: escort to and from the unit, carrying belongings, preparing unit for arrival, making beverage requests, arranging reservations, confirming reservations, handling special requests, resolving concerns, and conducting services as an ambassador.
• Maintain a clean working environment.
• Provide quality service to residents and guests.
• Deliver packages daily to residential units.

Competencies

• Positive attitude and good communication skills, with excellent grooming standards.
• Commitment to delivering a high level of customer service.
• Flexibility to respond to a variety of different work situations and ability to work on one's own.

Physical Demands

• Sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 40 pounds or less.
• Manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.

Required Education And Experience

• Bachelor’s degree in Hospitality Management.
• Minimum 3 years of experience as a Butler or Assistant Butler.
• Working knowledge with computers and software used in an office environment.
• Must be able to communicate well and convey information and ideas clearly.
• Must be creative and enjoy creating a luxury lifestyle that is fun and safe for residents.
• Consistently exhibit the CAN-DO attitude.