Busser - Hard Rock Cafe (Part Time)

About the role

The incumbent is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas. The organization, sanitation and cost of operations is to be consistent with the overall Food & Beverage goals and objectives.

Responsibilities

• Greet each guest and provide outstanding customer service.
• Supply all food items needed to maintain an efficient operation.
• Prepare and upkeep of food lines and self-service stations.
• Inform chefs of all prepared food items that are needed.
• Assist in the kitchen with preparation of products and dish washing and make certain there is always an ample supply of dishes and utensils.
• Maintain the appearance of food during the duration of the day or event by handling all food according to sanitation codes, rotating food as needed, handling all by the rims, lining up food items according to courses and presentation and having all food appear fresh.
• Maintain all beverage areas with all necessary beverages.
• Complete all set-up duties on time.
• Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.
• Assists in the main kitchen with the preparation of various dishes as required.
• Knows what food items are being served daily.
• Rotates and maintains inventory of all food.
• Uses proper transfer slips for all items coming and going to the Kitchen.
• Load all dinner plates, dessert plates, and bowls in proper areas.
• Put away and rotate all food storeroom orders.
• Put away all dry goods at the beginning of the day.
• Must have the ability to interact positively with guests to enhance guest relations.
• Bus table at the end of the guest meals.
• Maintain 15-20 tables.
• Transport dish cart to and from service station/steward’s station.
• Maintain cleanliness in server stations as well as dining room.
• Responsible for abiding by all cash handling policies and procedures.
• Remove all dirty dishes and glassware from the guest’s tables during and after each course.
• Refill all drinks when needed.
• Complete all opening and closing duties.
• Check and clean equipment regularly and ensure preventative maintenance programs are adhered to and communicate any repairs needing to be done.
• Work considerately with team members from all departments.
• Advise supervisor when supplies are needed.
• Inform supervisor of guest needs which may require special accommodation.
• Check with supervisor on duty before ending shift.

Requirements

• High School diploma or G.E.D. equivalency preferred.
• Ability to read and write English required.
• One-year guest service experience in a family or formal dining environment preferred.
• Casino Food & Beverage experience preferred.
• Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.

Additional requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be at least eighteen (18) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Knowledge

• Knowledge of pertinent federal, state, and local laws, codes, and regulations.
• Good communication skills and excellent interpersonal skills, including a positive, friendly, and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.

Physical Requirements

• Stand 50% of shift, walk 45% of shift, and sit 5% of shift.
• Withstand noisy and smoke-filled environments.
• Regularly lift and move up to 50 pounds.

Pay

The pay range for this position is $2 - $25 per hour. Please note that the actual pay may vary based on experience and qualifications.